Depo International Joins the Fight Against Breast Cancer

Depo International Joins the Fight Against Breast Cancer

As many people may already know, October is Breast Cancer Awareness Month.

Breast cancer can be traumatic to a woman’s health and life. The disease can negatively impact her time with family and friends, and her ability to be successful in the workplace.

Breast Cancer Awareness Month (BCAM) started as a way to promote the importance of early detection for breast cancer. BCAM’s purpose is to raise funds for the research, prevention, diagnosis, treatments, and cures that are vital in the fight against breast cancer.

To support the cause,

Depo International donated $5 to the Susan G. Komen Foundation for every new deposition scheduled during the month of October.

The Susan G. Komen Foundation was the perfect foundation for Depo International to support. The foundation brings community awareness to the traumas of breast cancer, and it has financially supported the research, medical care, and psychosocial support of breast cancer since 1982. If you would like to learn more about the Susan G. Komen Foundation, you can click here. Consider donating yourself!

The original Press Release is available to view here.

Depo International is an official Women-Owned business, in CEO Patricial Carl and President Angela Baker. Both Pat and Angela are also active court reporters. The court reporting firm has delivered exceptional litigation support services for over 40 years. Click here to schedule your next deposition with Depo International online.

Depo International Names November Customer Appreciation Month

Depo International Names November Customer Appreciation Month

Las Vegas based court reporting firm Depo International shows gratitude to clients during Customer Appreciation Month

The team at Depo International practices what they preach when it comes to having an attitude of gratitude and has named November Customer Appreciation Month at their firm. They understand that a workplace filled with appreciation is a better place for everyone – employees as well as clients – and teach their seminar Gratitude in the Workplace to other court reporting firms.

“Our gratitude seminar can count toward CLE credit, as approved by the American Bar Association. While we promote this seminar throughout November, we offer it year round. We’ve named November as our Customer Appreciation Month at Depo International and while we maintain an attitude of gratitude every month of the year, we are going the extra mile this month to show appreciation to everyone who has helped make us the business we are today,” said a spokesperson for the firm.

The team believes that applying appreciation to business improves productivity and builds better relationships. This month they are delivering pies, offering Pie Socials for client in their offices in Chicago, Las Vegas, and Minneapolis, and providing Gratitude in the Workplace luncheon presentations. Throughout the fall they’ve also been bringing coffee to clients whether that’s a meeting at a coffee shop or bringing the coffee right to their office and regularly deliver birthday cupcakes.

Depo International believes that giving back is an essential part of growing and maintaining their business. As a leading court reporting firm with offices in Las Vegas, Minneapolis, and Chicago, they are well-known for their attitude of gratitude and appreciation of clients throughout the year.

For the last 40 years Depo International has been a committed to supporting the community and delivering quality customer service to their clientele.

It’s a Most Wonderful Time to be Thankful

It’s a Most Wonderful Time to be Thankful

The weather has cooled down and we’re gearing up for the holidays.

It’s the most wonderful time of the year to be thankful and appreciate all that we have.

This year, it may be especially challenging considering all the negative news present around us. What can we do to focus on the good in the world?

Start by tuning out the negative news and people on social media.

Scientists are studying the link of social media usage and mental health. They have found, in several studies like this one, that extended time on platforms like Facebook, Instagram, and Twitter, leads to feelings of inadequacy, depression, and anxiety. Users are comparing themselves to what they see online and it’s likely not a reality.

As a society, we’ve gotten away from being thankful and appreciating what we have and are comparing ourselves to photo-shopped versions of our favorite celebrities. It’s time to limit what we do online and spend time with our friends and family.

Thanksgiving is the perfect time to reconnect with real people. 

Unplug devices, turn off the WiFi, and have a conversation with someone. Sounds simple, but all too often we’re more concerned with our friend’s Facebook status than with what is happening right in front of us. It’s changing our lives, and not necessarily in a good way.

Every now and then, we see couples out on what we assume is a date and they are texting as they sit across from each other. Is that really how they are spending time with one another? Maybe, and it’s such an odd way to communicate. It makes us wonder if they even know how to carry a conversation!

This year at Thanksgiving dinner, we challenge you to ask guests what they are thankful for.

  • What are you most thankful for today?
  • Who do you admire and why?
  • What have you done to help someone else this week, month, or year?

In asking these questions, the focus shifts from self to others. Perhaps it even creates an awareness that while it is great to have online friends, there are people right in front of us who would love to know more about who we are and how we’re impacting our real-life communities.

Hopefully this shift, even for a short time at dinner, will help you and your loves ones see that it’s a most wonderful time to be thankful.

To learn more about the power of gratitude, click here.

Click here to learn more about organizing effective social media strategies for court reporters.

What can you do about the court reporter shortage?

What can you do about the court reporter shortage?

According to the Ducker Worldwide Court Reporting Industry Outlook Report, there is a looming court reporter shortage of at least 5,000 reporters in the next year. Couple that with a high rate of retirement and an industry with the reputation of being dead or out of date, and it’s a perfect storm that could cripple the legal process. It’s time we started sharing more about our growing industry.

Depo International Locations – Court Reporter Shortage by the Numbers 

With offices in Minneapolis, Chicago, and Las Vegas, we’re watching the supply and demand of court reporters closely. According to the Ducker report, Minnesota is estimated to have a shortage of about 100 reporters. Illinois is estimated to have a shortage of 260 reporters and Nevada is estimated to have a shortage of 120 reporters.

If you’re a current or prospective client, we appreciate your business and as always we are focused on delivering top quality transcripts accurately and on time. That won’t change!

What’s the impact of a court reporter shortage? 

The impact is a basic economic issue of supply and demand. When demand is up and the supply is down as it is for court reporting, the cost for services (or what reporters are paid) will increase. If you’re considering becoming a reporter, now is a great time to find a court reporting school to train you! Visit NCRA.org to see a list of approved court reporting schools in your area.

What causes the higher demand and lower supply?

The average age of a court reporter is currently early to mid-fifties which is about a decade older than the average age of the American worker. That means we’re not attracting people to our industry while at the same time reporters are retiring and demand for their services is increasing. It’s a perfect storm.

What can we do as an industry to stop the court reporter shortage?

Blogs and social media sites like ours are focused on sharing the benefits of being a court reporter including earning potential, ability to work from home, and opportunities beyond the legal field. We’re getting requests from businesses, education, politics, and sports for reporters and transcriptionists. While we’re thrilled to have the business, we’re also conscious of making sure we’re serving our clients with the high level they deserve.

As an industry, we need to continue to share the benefits with those who may be recent graduates as well as those seeking a second career. There’s lots of work to be done and for those who are detail-oriented and focused, the earning potential can be high five to six figure range given the right training and experience.

The next time you hear court reporting is a boring or out-of-date career choice, tell them about Depo International. We’d love to share our story!

Why Quality Matters When it Comes to Choosing a Court Reporting Firm

Why Quality Matters When it Comes to Choosing a Court Reporting Firm

When you’re choosing a court reporting firm, there are several factors to consider. Among those are quality, commitment, and dedication. For the last 40 years, Depo International has been committed to supporting the community and delivering quality customer service to their clientele in Las Vegas, Chicago, and Minneapolis.

Both our CEO Patricia Carl and President Angela Baker have never missed a deadline. They instill their impeccable track record of dedication and time management skills in the rest of their staff, focusing on quality of service. 

In addition to on-time delivery, they promise accuracy and a high level of customer care. When contacted by a law firm or business for services that include interpreters, real-time court reporters, and legal videographers, the Depo International team welcomes them and makes sure they understand the needs of the client including:

  • Reporting service requested
  • Date, time, and location
  • Deadline for delivery of final transcript
  • Special requests

Because we understand the scope of work up front and communicate with the client throughout the process, we are able to deliver an unmatched quality of service.

In 2018, we’re going to be even more focused by doing all we can to match the right court reporters and clients to create efficiencies and increased levels of customer care. In addition, we’re reviewing our onboarding process to make sure each new client receives the same attention and accuracy as our longer-term partners.

We believe the importance of quality matters from the moment a client calls to schedule their first deposition.

We’re dedicated to understanding the needs of our clients and meeting our promise to deliver on-time. We know that what we do matters to our clients which is why we’re dedicated to continuing to deliver at our unmatchable rate of 100% of the time on our promise of quality.

To learn more about Depo International or to schedule a deposition, contact us today!

How to Make a New Year’s Resolution for Your Law Firm

How to Make a New Year’s Resolution for Your Law Firm

It’s that time of year when we’re excited about the new outlook and possibilities. Are you looking to make changes in your personal life? Do you want to bring on a partner to your law firm? Have you implemented new processes and procedures to make your law firm more efficient? Whether it’s losing the holiday weight or growing your law firm, we offer our ideas about how to make a New Year’s resolution.

Be reasonable.

You’ve taken time off at the holidays and are refreshed and renewed at the prospect of what this year could bring. It’s time to make changes, maybe even big changes, and it’s easy to set lofty goals but what happens when you don’t reach them? You get discouraged so it’s important to set reasonable and achievable goals.

That’s not to say you can’t have THAT BIG GOAL in mind, only that you should map out a plan to reach that goal. 

Take time to review where you ended last year at your law firm.

  • How many attorneys are in your firm?
  • How many and what type of cases did each attorney handle?
  • How many hours did each attorney, paralegal, and assistant work?
  • Where are there opportunities to increase efficiency?

Ask yourself where you’d like to be at the end of this year. Perhaps you want to create efficiencies with these time saving tips that include simplifying systems.

Here’s something to keep in mind. Just because another firm is using a computer program for tracking leads doesn’t mean you need to track your leads the same way. If a shared color coded spreadsheet works for you, then just keep using it but if you’re spending too much time on it, then it’s time to consider other options.

Find what works for you and do that without concern for what everyone else is doing.

Not everyone wants to have a multiple attorney firm with endless hours of work. Maybe this year you add another attorney to help you balance life at work and home so that you can finally take that vacation you’ve been talking about. Maybe you hire a paralegal or assistant to meet your goal of staying in better contact with clients and prospects. Maybe it’s time to work on a business plan to help you meet your caseload goal.

Whatever you decide, we’re here to support you and your legal team with our services for legal professionals.

Benefits of Realtime Court Reporting

Benefits of Realtime Court Reporting

Our woman-owned Minneapolis based court reporting firm is focused on delivering accurate transcripts on-time to our clientele. Litigation services includes real-time court reporting and our owners have more than 40 years of experience. They understand what our clients want and are using the latest technology in the industry to depose witnesses in all 50 states and more than 30 countries.

What is real-time court reporting?

Real-time court reporting is the instant translation of a court reporter’s shorthand on a stenotype into legible, speakable, readable language. The stenotype has 22 keys and coded phrases that appear as regular language on a computer screen. The screen can be shared live at a deposition or in court and can be connected to the computers of attorneys and judge in a courtroom so that all parties have access to the transcript.

Benefits of Real-Time Court Reporting

At a deposition, a live transcript makes it easier to clarify what was said and to edit testimony. In court, attorneys can gain a strategic advantage.

  • Ability to take notes, highlight sections, and flag portions of testimony to be explored later all while legal teams on both sides are viewing the transcript.
  • Rephrasing takes less time when the questioning attorney can quickly review exactly what they asked and formulate an updated question.
  • Discredit testimony especially if the witness is long-winded or offers more in their answer than what was asked. In other words, witnesses can be caught in lies or half-truths faster.

Overall, the benefits of real-time court reporting make legal proceedings, whether deposition or litigation, more efficient and could actually save time for all involved.

Why hire Depo International for real-time court reporting?

With more than 40 years in the industry, our team is experienced in real-time court reporting.

We’ve traveled to locations around the globe and are the only firm that doesn’t charge for travel.

Not only that but using the best technology, we’re able to utilize the internet to take depositions anywhere at any time. Our team of court reporters is available 24 hours a day, 7 days a week to serve our clients.

Interested in learning more? Give us a call! We’d love to learn more about how we can help your law firm.

Social Media for Legal Professionals

Social Media for Legal Professionals

When asked about social media for legal professionals, some will tell you to avoid social media and blogging altogether but with a strategy, plan, and resources, you can reach your target audience and grow your law firm. Begin by identifying your target market. Then market where they are spending time, and then be sure you’re sharing information that is relevant and within industry and legal standards. Remember that social media isn’t a sprint. It is a marathon so it will take focused time and focused effort to develop business relationships.

Choose Social Media for Client Development

SPOILER ALERT: They may not be spending time where you like spending time.

In the digital marketing world, we call client development marketing to your target client. Whatever you call it, it’s the same strategy. You need to market where your prospects are spending time.

Begin by identifying who your target client, you can begin to develop a strategy and can then focus on the social media platform that’s right for your firm.

  • Facebook tends to be some B2B (business to business) and more B2C (business to consumer). This would be ideal for connecting in local communities, with networking partners and groups, and prospective clients.
  • LinkedIn is B2B and tends to be social media for legal professionals seeking connections with other professionals. This may be financial advisors looking for estate planning attorneys with whom they can refer business, for example.
  • Twitter is for those who are seeking to connect with a community and are likely creating video or written content to share.

It’s worth noting that while there are other social media sites, these are the ones that are the most impactful for Minneapolis, Las Vegas, or Chicago legal professionals.

Know the professional standards.

Understanding what constitutes legal advertising in your state is crucial to social media success. For those in non-legal professions like financial planning, insurance, or direct sales, make sure you understand the industry, firm, and company standards for social media and online content.

  • Do you need to send content to compliance before posting?
  • Are there topics or phrases to avoid so that content isn’t construed as advice?
  • Is the information in the post a violation of confidentiality?
  • Does the post or subsequent response(s) inadvertently create an attorney-client relationship? [source]

If you answer yes or maybe to these questions, consider changing what you’re posting to avoid any improprieties.

Develop brand standards. 

Even if your law firm or court reporting firm doesn’t have to work with a compliance department, it’s important to develop brand standards so that whoever is working social media understands what they can and cannot post.

What is the voice of your brand? Are you the estate planning firm that helps families with kids or those looking toward retirement? Is your brand voice gentle and reassuring or strict and to the point? Either is fine as long as what is posted consistently matches the voice you’re developing.

What resources are approved? Many times social media involves reposting content from other websites in addition to posting content from your brand website. It helps to develop a list of approved or preferred websites that speak your brand message and are within legal bounds of what is acceptable.

Once your marketing team understands what is possible when it comes to social media for legal professionals, you can develop a strategy to meet your firm’s goals.

Press Release: Minneapolis-based court reporting firm Depo International Announces 2018 Quality of Service Initiative

Press Release: Minneapolis-based court reporting firm Depo International Announces 2018 Quality of Service Initiative

Original press release was published here

Minneapolis-based court reporting firm Depo International Announces 2018 Quality of Service Initiative

Court reporting firms are experiencing the impact of large reporting firms edging out small firms in pricing but where they fall short is quality of service. To combat pricing wars, Minneapolis-based court reporting firm Depo International announces their 2018 Quality of Service Initiative.

The 2018 Quality of Service Initiative is focused on the firm’s mission to deliver exceptional litigation support while maintaining a consistently high level of customer value. Sophisticated technology, highly skilled court reporters, and customer service are core to the success of the firm.

“We’re experiencing a change in the industry with the growth of large court reporting firms who can offer lower prices than we can. What they cannot offer is top quality service, including never missing a deadline. This year we’re focused on streamlining our quality control. Our goal is to beat client expectations in terms of quality and deliverability,” says a spokesperson for the firm. “Our women-owned court reporting firm is managed by active realtime court reporters so we understand what is important and strive to deliver it. We’ve deposed clients in all 50 states and more than 30 countries and are the only court reporting firm that doesn’t charge for travel be it in the United States or abroad. When you call Depo International, there is a real person on the line 24 hours a day, 7 days a week, and on-call reporters who are ready to go at a moment’s notice. Big firms can’t always offer that level of customer care and we’re proud that we can.”

2018 Quality of Service Initiative

The Quality of Service Initiative includes guaranteed five-day delivery compared to the ten-day delivery that is the industry standard (Minneapolis only). That’s a 50% savings to clients. They offer a mobile app and online repository where scheduled depositions, transcripts and exhibits are available anywhere WiFi is accessible.

“As the Trial Lawyer’s Choice for comprehensive court reporting, legal support, and legal videography, our team recognizes legal proceedings require urgency and accuracy and we are committed to working efficiently without compromising quality. That may mean our clients pay a little more than the large court reporting conglomerates but the difference between us and them is our delivery promise and quality of service,” says a representative of the firm.  

In a world that’s focused on being fast-paced and paying low prices, often without attention to quality and detail, Depo International is focused on serving clients. For the last 40 years, they have been committed to supporting the community and delivering quality customer service to their clients in Las Vegas, Chicago, and Minneapolis.

For The Record – Why Humans Won’t Be Replaced by Digital Recordings

For The Record – Why Humans Won’t Be Replaced by Digital Recordings

At Depo International, we have decades of court reporting experience. As a woman-owned and operated business, we are dedicated to mentoring women and men who want to become or are new court reporters. Often we’re asked if court reporting is a dying industry because they see articles like this one from Massachusetts where reporters are being eliminated and replaced by digital recordings like For the Record. We’re here to tell you that while the industry is changing, there are more opportunities than ever in our field.

Digital recordings won’t replace court reporters. 

At first glance, it may seem that recordings could be just as good, maybe even better, than having a live person in a courtroom but that’s not always the case. Recording equipment can malfunction, sometimes without warning, leaving a legal proceeding without a record of what happened. That can mean re-trying a case altogether and those costs can add up, especially in rural areas where resources are already stretched.

Not only are malfunctions a problem, background noise, talking over each other, low talkers (remember that episode of Seinfeld?), and needing to pause to clarify are all functions that only a human court reporter can perform. If they can’t hear what was said on a recording, it’s likely to go in the record as inaudible. If they had been present, they could have asked the speaker to repeat what was said so it could be added to the transcript.

A better option is to hire freelance court reporters who can travel from bigger cities like Minneapolis, Las Vegas, and Chicago.

This can save municipalities from having to pay salaries and benefits though over time could end up being more costly than keeping court reporters on staff. The reason is that as the demand for court reporters expands outside the courtroom to business, politics, and education settings, the cost to hire freelance reporters also increases. This is due to the court reporter shortage that is happening today and that will continue for the foreseeable future.

As an industry, we need to focus on continuing to talk about the benefits of court reporting and connect to our communities to share more about our profession. High school and college counselors, job coaches, public speaking, social media, and blogs like this one are opportunities to share your court reporter experience.

Interested in learning more? Give us a call! We’d love to share more of our story with you to help you make a career decision that’s right for you.